1. What Are Cookies
Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website or use an application. They help websites remember your preferences, login status, and other information to improve your experience.
Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain until they expire or you delete them).
2. How We Use Cookies
Quantra uses cookies and similar technologies to:
- Keep you logged in: Remember your authentication so you don't have to log in repeatedly
- Remember your preferences: Store your settings, language, and display preferences
- Improve performance: Understand how you use our Service to optimize speed and reliability
- Analyze usage: Gather anonymous data about feature usage to improve our product
- Security: Detect and prevent fraudulent activity
3. Types of Cookies We Use
| Category | Purpose | Duration |
|---|
| Essential Cookies | Required for the Service to function. Enable login, security, and basic navigation. | Session / Up to 1 year |
| Functional Cookies | Remember your preferences like language, timezone, and display settings. | Up to 1 year |
| Analytics Cookies | Help us understand how you use the Service, which features are popular, and where we can improve. | Up to 2 years |
| Performance Cookies | Monitor Service performance, load times, and error rates to optimize your experience. | Session / Up to 1 year |
3.1 Essential Cookies
These cookies are strictly necessary for the Service to work. Without them, you cannot log in, access secure areas, or use core features. They cannot be disabled.
3.2 Functional Cookies
These cookies enable enhanced functionality and personalization. If disabled, some features may not work as intended.
3.3 Analytics Cookies
We use analytics cookies to collect anonymous data about how users interact with Quantra. This helps us identify areas for improvement and measure the effectiveness of new features.
3.4 Performance Cookies
These cookies help us monitor and improve the technical performance of our Service, ensuring fast load times and minimal errors.
4. Third-Party Cookies
We may use third-party services that set their own cookies on your device. These include:
- Google Analytics: To understand website traffic and user behavior
- Stripe: For secure payment processing
- Intercom: For customer support chat functionality
- Cloudflare: For security and performance optimization
These third parties have their own privacy and cookie policies. We encourage you to review them.
5. Managing Cookies
You have control over cookies and can manage your preferences in several ways:
5.1 Browser Settings
Most browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete individual or all cookies
- Block third-party cookies
- Block all cookies (though this may affect functionality)
Here's how to manage cookies in popular browsers:
5.2 Mobile Devices
On mobile devices, you can manage cookies and tracking through your device settings:
- iOS: Settings → Safari → Privacy & Security
- Android: Settings → Privacy → Cookies
5.3 Do Not Track
Some browsers have a "Do Not Track" feature. We currently do not respond to DNT signals, but we are committed to providing you control over your data as described in this policy.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy and revising the "Last updated" date.